Effective Date: 11/19/2025

Fishbone Glassworks respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how it is stored, and how you can manage your information.

1. Information We Collect:

When you engage with Fishbone Glassworks, we may collect the following information:

-First and last name

-Email address

-Phone number

-Photos of the work to be repaired

-Payment information

-Shipping address (when applicable)

2. How We Use Your Information:

We collect and use this information to conduct seamless and remote transactions,

communicate repair updates and service details, process payments and arrange shipping, provide customer support and resolve inquiries, send promotional messages (with your consent)

3. How We Store and Protect Your Information:

All customer information is stored securely within the GoHighLevel (GHL) platform. GHL maintains its own security policies and guarantees, which govern the protection of your data. Fishbone Glassworks relies on these safeguards to ensure your information remains secure.

4. SMS Messaging:

If you select SMS as your preferred communication method, you consent to receive text messages from Fishbone Glassworks. Message frequency may vary depending on the repair process. Standard message and data rates may apply. All SMS communications include opt‐out instructions: Reply STOP to unsubscribe, or HELP for help.

5. Opt‐Out and Data Deletion:

SMS Messaging: You may unsubscribe at any time by replying STOP to any message.

Other Data Requests: For broader data deletion contact Fishbone Glassworks directly at

[email protected] to request review or deletion of their data.

6. Age Restriction:

Fishbone Glassworks operates in an age‐restricted industry. Access to our website and social media content requires confirmation that customers meet applicable age requirements. By using our services, you affirm that you are of legal age to engage with age‐restricted materials.

7. Sharing of Information:

Fishbone Glassworks does not sell or rent customer information to third parties. Data is shared only as necessary to process payments, fulfill shipping, or comply with legal obligations.
8. Changes to This Policy:

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

9. Contact Information:

For questions about this Privacy Policy or to request data review/deletion, please email [email protected].
Mailing address:
Fishbone Glassworks
524 N Royal Ave.
Front Royal VA, 22630